The Direct Messages section in Cloud Campaign is designed to display DM’s across your social landscape in one place. We know that interaction with these messages is key to maintaining a positive brand image, and want to take the hassle of managing them natively in each application a thing of the past! All messages are time-stamped, making it easy to pick up an older conversation and communicate right within the platform!
How do I navigate to Direct Messages?
In the left-hand menu of the platform, in the Monitor section, click the “Activity Feed” drop-down, and Direct Messages will be the second option.